From cutting to stitching to packing, every order is prepared by hand before it ever reaches a courier. Here's how delivery works once it leaves our atelier.
Worldwide delivery
Norvique Atelier offers worldwide shipping to eligible destinations.
Free worldwide delivery
Orders of $600 USD or more qualify for free delivery, subject to destination eligibility and any applicable exclusions shown at checkout.
Tracking
Orders are shipped using shipping services that provide tracking, where available.
Once your order has been dispatched, tracking information will be provided to the customer.
Shipping insurance
Where available, shipments are arranged with shipping insurance and coverage against eligible loss or damage during transit.
Processing time
Processing time depends on:
- Product availability
- Handmade production requirements
- Personalization
- Custom measurements
- Material availability
Custom and made-to-order pieces may require additional production time.
Customs & import duties
International shipments may be subject to customs duties, taxes, VAT/GST or other import charges imposed by the destination country.
Delays
Delivery estimates are provided in good faith but may be affected by:
- Customs clearance
- Weather
- Courier delays
- Public holidays
- International transportation
- Local delivery conditions
- Incorrect or incomplete shipping information
Incorrect address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply for reshipment.
Questions about a shipment already on its way, or where your order stands? Reach our atelier team via the Contact page and we'll look into it.