Norvique Atelier respects your privacy and is committed to protecting personal information provided through our website.
Information We May Collect
When you place an order, contact us, or interact with our website, we may collect information such as:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Product customization details
Measurements voluntarily provided for custom garments
Communication history relating to an order
We only request information reasonably necessary to provide our products and services.
How We Use Your Information
Your information may be used to:
Process and fulfill orders.
Arrange shipping and delivery.
Communicate about your order.
Provide customer support.
Handle returns or refunds.
Complete personalization requests.
Prevent fraud or unauthorized transactions.
Improve our website and customer experience.
Comply with applicable legal requirements.
Payment Information
Payment information is processed through the applicable payment provider. Norvique Atelier does not intentionally store complete payment-card information on its own systems.
Shipping Information
Your name, address, telephone number and other necessary information may be shared with shipping/courier providers solely for the purpose of delivering your order.
Marketing
We may send promotional communications where permitted by applicable law. Customers may opt out of marketing communications at any time.
Cookies
Our website may use cookies and similar technologies to:
Keep the website functioning.
Understand website traffic.
Improve website performance.
Remember certain preferences.
Support marketing or analytics where applicable.
Data Security
We take reasonable administrative and technical measures to protect customer information against unauthorized access, loss, misuse or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Third Parties
We may use trusted third-party service providers such as payment processors, hosting providers, analytics services and shipping companies. Such providers may receive only the information reasonably required to perform their services.
Children’s Privacy
Our website is not intentionally directed toward children. We do not knowingly collect personal information from children for commercial purposes.
Privacy Questions
For questions concerning your personal information or this Privacy Policy, customers may contact Norvique Atelier through the contact details provided on our website.